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This paper aims to identify internship factors and their roles in obtaining employment, establishing relationships among them using interpretive structural modeling (ISM).

Based on the literature review of more than 100 studies (1982–2020), 11 internship factors were identified. This was followed by the application of ISM technique to get insights into how these factors affect employability.

ISM technique and empirical research aided in classifying the factors on their driving and dependence power. Further analysis identified contextual relationships between all factors and how these affect each other.

This study will be helpful for educators, students and managers to understand how internship affects employability through understanding of the factors and their relations.

This study is the first study presenting a holistic view of internship factors and how their relationships affect employability in the emerging market perspective of Jordan.

This study aims to explore whether online learning has an effect on communication between instructors and students in a negative way, whether online learning affects students' productivity levels and to evaluate and suggest ways of improving effective online communication between instructors and students.

This study used is a quantitative research study which was conducted through a semi-structured online survey through a random sample technique.

Results revealed that the vast majority agree with the questions of the study. Students still prefer classroom classes over online classes due to many problems they face when taking online classes, such as lack of motivation, understanding of the material, decrease in communication levels between the students and their instructors and their feeling of isolation caused by online classes.

This research studied the impact from students' perspective only as the sample was selected only from students.

This research reached the students’ point of view in a broader way which will help understanding the issues and provide effective solutions. This research suggested that instructors must communicate with their students and vice versa in more informal channels (instant messages online chat groups, audio calls, private video calls …) in parallel with the formal channels (online platforms, email …). Finally, instructors should encourage students to participate and study more by providing different kind of incentives.

The purpose of this paper is to examine critically the different influences of open/closed innovation on employees’ performance.

The paper takes into account the different influence of open and closed innovation on the performance of employees. Some previous literature was reviewed and the quantitative method used a structured questionnaire to collect primary data from participants.

The results indicated that open innovation was more influential on the performance of employees than closed innovation. It also appeared that the case study organization uses the open innovation approach in the investments department to attract more clients and investments and thus increase its benefits.

The paper presents a critical account of differences in the influence on employees’ performance between open and closed innovation; it also takes into account the pros and cons of both aspects and their influence on the overall performance of the organization, putting into perspective the recommendations for the best approach to guarantee a good orientation within the internal environment of the organization. Finally, it helps in understanding the best approach to attract talent and creativity to the organization.

It is expected that the current research will offer guidance to organizations in Jordan to draw up plans for effective management of innovative approaches both internally and externally. It highlights the practice of open innovation and its role in attracting talent to the organization, to boost employees’ performance.

This paper aims to investigate the relationship between customer social responsibility (CSR) and consumer purchasing behaviour (CPB) in terms of consumer awareness of CSR and consumer trust.

A survey was developed and distributed to a sample of 150 consumers from different industries in Palestine and Jordan. Multivariable regression models were developed to identify the characteristics to determine and investigate the relationship between CSR and CPB.

The results of the investigation showed that CSR has a positive impact on CPB. Moreover, when organizations implement CSR in their operations, it enhances their competitive advantage.

There is insufficient research on developing nations on this subject, while they comprise the most rapidly growing economies worldwide, and they are countries in which social and environmental crises are felt most acutely. Accordingly, the understanding of the primary relationship between CSR and consumer behaviour is essential for the economic development of these nations.